Ventrilo 3.0.1 - Frequently Asked Questions

BEFORE READING THIS PLEASE UPGRADE TO THE LASTEST CLIENT VERSION: 3.0.1

Please note, you can find a lot more information about using and setting up the Ventrilo client by clicking Help inside of it. Inside of the help there are lots of links in the content for even more information.

Question: How do I set a default channel?

-The new default channel option is inside the user editor under the network tab.

Question: How do I set up a user account?

-Log in to Ventrilo 3.0 as your administrator account.
-Right click your name of your server.
-Go to Server Admin.
-Click User Editor.
-Create a new user with the appropriate settings for that user
-We recommend using the profiles at the top to start with a foundation for priviledges for that user

Question: How do I log in with a user account?

-Disconnect from the server
-Click the -> next to the server list at the top
-Change the password field to what was set on the user account. (No longer use the server password here)
-Note: The user account name must exactly match the User Name you have setup in your Ventrilo client.

Question: How do I get rid of this (GUEST) tag next to my user's names?

- It is only cosmetic, that tag is only displayed for users that are not using an account on the server, they still have the same rights as a normal 2.3 client
- For a very detailed explanation of the user access rights and all information about it, visit http://www.ventrilo.com/uar.php.
- To get rid of the guest tag, you must create the user and account in user editor and they must login using that account, see the link above for the UAR FAQ page.
- You can toggle the (Guest) tags on your client by right clicking on the server name in the white box then clicking View -> Guest Tags

Question: Why can I not see other users or other channels when logged in with a user account?

-Go into your user editor
-Select your user name or the affected user and then click on the Display tab
-Make sure everything in the Display tab is checked

Question: Why can I not hear others or they can not hear me after I log into my created account?

-Go into the user editor
-Select the affected users account
-Make sure you have "Receive broadcast streams" checked under network tab in your account
-Under Transmit, for your account you should check everything except "Mute Globally on Login" and "Mute others while talking"
-FYI: We recommend using profiles(templates) for creating new accounts

Question: Is there a faster way to create new accounts for users?

-Use the profiles at the top of the user creator, it is a set template that makes it easier to setup users.
-You can also create custom profiles

Question: How do I set duplicate IPs? (Not really necessary, we have changed all Guests accounts on all servers to allow duplicate IP addresses, however you may have a need to increase the limit on new accounts that you create)

-Log in to Ventrilo 3.0 as your administrator account.
-Right click your name of your server.
-Go to Server Admin.
-Click User Editor.
-Create a new user, with the appropriate settings, for both users.
-Under the Network Tab, you will see a "Duplicate IP" drop down box.
-Relog into Ventrilo, with that username/password.

Ranking -Ranks allow you to add a visual rank title next to user names, and provide another method of moderating channels

Creating Ranks

1. Right click in the Ventrilo window
2. Select Server Admin
3. Select Rank List
4. Click the Add button
5. Enter a short title and description for the new rank
6. Enter a level for the new rank between 0 and 100 (higher ranks override lower ranks)
7. Click OK
8. Click the Close button

1. Right click in the Ventrilo window
2. Select Server Admin
3. Select User editor
4. Click the user to edit on the left
5. Select the rank to assign to the user, or click the Rank List button to create new ranks
6. Click the Update button
7. Click the Close button

1. Right click the channel to edit
2. Select Channel Admin
3. Select Edit
4. Change the channel's Voice Mode to either Queued or Muted
5. Enter a value in Transmit Rank Level for the minimum Rank allowed to speak in the channel
6. Click the OK button